WATER
The majority of water within the District is utilised by domestic consumers. Sectors such as agriculture rely on borehole water supply systems.
In accordance with its by-laws, the District is providing three levels of services : Basic, Intermediate and Full Service levels.
- Basic level of service refers to where the community is accessing water through communal standpipes situated at a maximum distance of 200 meters from the furthest homestead.
- Intermediate level of service consists of yard connections.
- Full level of service refers to house connections
The District took over the function of water service provision from its four Local Municipalities. Billing of water is done by the District.
WATER QUALITY
The District has a continuous programme of daily operational monitoring of drinking water quality and results are shared with the Department of Water on a monthly basis. All water treatment works are fitted with water quality tesing equipment. Effluent samples are taken monthly to assess the level of compliance with standards.
Free Basic Services
Indigent households are provided with six thousand litres (6kl)of free water per month. For more information on free basic services, contact the Joe Gqabi District Municipality (045) 979 3048.
Water Conservation and Demand Management interventions
The Water Services Development Plan (WSDP) contains water conservation and water demand management strategies. Implementation of these strategies seeks to reduce water wastage and inefficient use as well as introduce measures to effectively manage and sustain service efficiency targets.
Some of the priority requirements include installation of systems that measure and identify key parameters such as minimum night flows and systems that enable detailed and regular water audits and water balances.
The Water Conservation and Demand Management Strategy addresses the following main water conservation issues:
- Water Loss Control programme
- Asset Operations and Maintenance programme
- Catchment erosion prevention and mitigation programme
- Management and rehabilitation of wetlands programme
- Alien vegetation removal programme
- Accounting and Cost Recovery systems improvement programme
- Capacity building programme
- Public Information and consumer education programme
- Development of bylaws that will support the sustainable management of all wateand sewage related resources
- Institutional arrangement establishment
Please report all water services incidents and billing enquiries to the District Customer Care Toll Free Number : 0800 201 726
SANITATION
The District has 14 Waste Water Treatment Works (WWTW's). A large proportion of the District's budget is dedicated for the puropose of dealing with the sanitation services backlog. Significant investments have been made in the area of bulk water infrastructure development to enable provision of waterborne sanitation systems in some areas.